Following Government advisory on COVID-19, we have temporarily closed our office premises as a safety measure for our staff and stake holders. During this period, our services will continue uninterrupted as our dedicated and customer centric work force will function as usual to provide optimum policy and claim services by working from their homes.
Commercial Property Insurance - New India Assurance UK

Commercial Property Insurance

The New India Policy has been specifically designed for the Commercial Property Owner to offer the widest practical range of cover under one Policy and can include both commercial and residential properties.

When you take out a policy you will gain access to free Emergency Assistance and Legal & Tax Advice Helplines along with a Business Legal Services website resource all operated by ARAG plc.

We understand the financial impact that Covid-19 is having on individuals and businesses across the country. A question you may be asking is:

‘As a result of Covid-19 what happens if I can’t afford to pay for my policy?’

Most of our Commercial and Retail Insurance policies are arranged via insurance brokers/MGAs, so in the first instance please contact your broker/MGA to discuss your needs and what assistance may be available.

If you have a direct debit under a Regulated Credit Agreement with New India Assurance and need our assistance please contact us on 01473 233626 between 9 am to 5pm Monday to Friday (excluding Bank Holidays).

Our standard policy includes cover for;

  • Buildings at the premises including
    • Landlords Fixtures and Fittings therein and thereon
    • Outbuildings, annexes, extensions and gangways
    • Walls, gates, fences, car parks, service and common areas
    • Access roads, pathways, paving and steps
    • Telephone, gas, water and electric installations
    • Piping, ducting, cable, wires and associated control gear
  • Landlords Contents in common areas of the Building
  • Damage caused by Subsidence, Ground Heave or Landslip and Accidental Damage
  • Breakage of Fixed Glass and Sanitaryware
  • Costs of Debris Removal, Professional Fees and Compliance with Building Regulations following damage to Buildings
  • Day One inflation protection with 30% uplift to Building declared value
  • Capital Additions up to £500,000 or 10% (whichever is the lesser)
  • Costs incurred in replacement of external locks following theft of keys up to £1,000
  • Costs incurred in repairing damage to landscaped gardens caused by the Emergency Services up to £10,000
  • Costs incurred in locating the source of damage caused by Escape of Water or Oil up to £5,000
  • Loss of metered water up to £5,000
  • Loss of Rent Receivable and Additional Expenditure incurred in order to minimise loss of rent following damage to the Buildings
  • Loss of Rent Receivable in consequence of damage to property in the vicinity of the premises which prevents or hinders the use of the premises
  • Property Owners Liability up to £5,000,000 limit of indemnity

Further options available to include cover for;

  • Employers Liability
  • Legal Costs and Expenses relating to Employment Disputes, Employment Compensation Awards, Tax Protection, Property Disputes, Tenancy Protection, Compliance and Regulation, Directors Protection, Statutory Licence Protection and Contract & Debt Recovery.

Suitable Risks;

  • Single Commercial Properties
  • Portfolios of commercial properties
  • Mixed portfolios of both Commercial and Residential properties

Positive Features;

  • Low claims frequency
  • Trading history and experience
  • Overnight occupancy
  • Low flood risk
  • Low Subsidence risk

Unacceptable Features;

  • Unoccupied risks
  • Unspent Criminal Convictions
  • Previous Liquidation / Bankruptcy / CVA


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Claims Information

Our Claim Promise

Attending to claims promptly, handling them efficiently through reputed, reliable and well-known firms of Loss Adjusters and settling the claims in a just, equitable and fair manner is New India’s philosophy to claims.

We handle claims with understanding, sympathy and appreciation of the claimant’s situation.

Making a Claim

  • Please report your claim immediately in accordance with your policy conditions to your Broker and to The New India Claims department using the number supplied below.
  • To ensure a faster, easier service please make sure you have your policy number and any other relevant details to hand.
  • In the event of any loss by theft or malicious damage to your property, this should be reported to the police immediately.
  • A claim form must be duly completed and submitted to The New India Claims department using the address or fax number below within 60 days of the loss/damage.

Please do not delay in contacting your Broker or the Claims Department of New India as soon as you are aware of a claim or possible claim, even if all the above information is not immediately available.

Commercial Claims Office